A Satisfied C. from Fredericksburg, VA on 9/23/2020 for an auto service and their testimonial is:
"Harry Franklin has been quick in responding to our requests and I was impressed by the high quality delivered."
Based on 87 reviews
19:24 17 Dec 20
Just the right place to take your vehicle, we have been coming here for a couple of years and had everything done from... a state inspection to a complete engine replacement. So great full for the honest work, we moved thirty minutes away and still will only bring our vehicles here. Thank you!!read more
17:30 05 Nov 20
They are always professional and repairs are reasonably priced ! Won't take my car anywhere else. Love the new repair... photos via tablet. Never any question about repairs.read more
21:55 13 Oct 20
Potomac Creek Automotive of Stafford, VA is my new business of choice for servicing my vehicles! They proved expedient... with my previous visits to simply satisfy Virginia State Inspections, but this latest visit more fully demonstrated their professional caliber. My well-maintained 2005 Toyota yet again passed; however, following a thorough, pictorial inspection, they visually showed me additional areas of potential concern should I choose to address them now or later. I’ve serviced a lot of vehicles during my life, sometimes myself, but until now I’ve never experienced a mechanic shop volunteering to show me real evidence of automotive concerns—and without any pressure to fix them then and now!! Might I also mention the complimentary coffee, hot cocoa, and soda in their comfortable waiting room?! If you're a military veteran, ask them about their discount.read more
18:45 01 Oct 20
Not only have they provided a fair price but almost as a veteran supports military discount. They are honest with all... recommended repairs that need to be done as well provide what future repairs you will need. Only place I go and recommend to others even my parents who come by to visit us.read more
12:53 10 Sep 20
21:00 27 Aug 20
Inspection for 2 cars and we taking our van back for an A/C repair. They are friendly and professional. They have a... new service were as they take pictures of your car and issues and send to you to review. I'm excited about the new service and know it will work great. I like businesses that discuss what the have to offer and how they can help up front.read more
22:02 03 Aug 20
A+ service. They wont rip you off. Very fair and knowledgeable. Better than the local dealership.
23:21 01 Jul 20
So I must say I am very impressed. As a very young woman, I have been taken advantage by too many mechanics. When I saw... I was having car troubles, I was dreading having to find a mechanic and a trustworthy one at that. First, it was a huge relief dealing with another woman in the industry. Also, Vanessa was very professional and patient with me, as I had my busy toddler running around and also a schedule conflict picking up my car. She was very informative and communicated everything to me thoroughly beginning to end. I was referred here by another mom in the area and I see why. I highly recommend this place and I will be coming back for all of my mechanical needs.read more
19:59 20 Mar 20
What else can I say but great shop. Vanessa is always a dream to work with. She is always extremely polite and... professional. If you are confused about a repair she will gladly explain why your vehicle needs the repair, the options you have, and what they suggest. She is extremely knowledgeable. As a woman, I appreciate working with another in the industry, especially with one so smart as herself. If you want good, clean work done on your vehicle then go see Vanessa at Potomac Creek.read more
16:50 17 Aug 18
Truly professional, quick, and very friendly.