Customer Reviews

Potomac Creek Automotive
4.8
Based on 119 reviews
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Rob Hutchins
Rob Hutchins
16:15 25 Aug 22
Great crew at PCA. Great communication, their use of the web in finding out and approving/disapproving services, etc... are fantastic.read more
Jeff Dick Mobile Home Moving
Jeff Dick Mobile Home Moving
19:02 08 Aug 22
Traveling from Pennsylvania and had car troubles. Stopped in their shop fix our coil pack and had us on our way in... 1and half hours. Very friendly and efficient people to deal with excellent service and price .read more
Tanner Stippel
Tanner Stippel
19:27 24 Jun 22
I took my car in to get the transmission diagnosed. They couldn't find anything wrong. The car was returned with the... air conditioning not working! They refused to look into it without charging me a diagnosis fee. They break cars more than they fix them.read more
Justin Haney
Justin Haney
17:52 21 May 22
Took Mini in for annual inspection. The tires were worn which would have failed the inspection. After pricing tires... elsewhere I found their prices are inline with even the major tire shops. They have yet to disappoint when working on my vehicle. The level of service at Potomac Creek can't even be compared to Branded service centers. Very honest and knowledgeable repair center. Definitely a win for the area to have the people at Potomac Creek.read more
Marty Salyars
Marty Salyars
20:53 23 Jan 22
If you want the confidence that your vehicle is safe for you and your family no matter if it's going to the store, or... taking a long distance trip, go to Potomac Creek Auto. We have used them for some time now taking our cars and diesel truck to be repaired or serviced by them, and we are happy using them. There have been times, when Harry and his technicians (who are extremely knowledgeable) have bent over backwards to fix something - even to the the point that one of the technicians actually purchased a specific tool (out of his own pocket) to repair my diesel. Can't say enough about Vanessa. She's nice and has a pleasant personality about her. She is not just a receptionist - she knows her vehicles, and can explain whats going with a smile.read more
Lilia Vanderhoof
Lilia Vanderhoof
20:48 22 Jan 22
This is a good business with nice employees. They do great work for a reasonable price.
Sarah Vanderhoof
Sarah Vanderhoof
20:34 22 Jan 22
My family has been using Potomac Creek Automotive for over a decade, and we have complete faith in them when it comes... to our vehicles.Vanessa is extremely knowledgeable, and patiently explains everything. Understanding what repairs need to be made immediately, as well as what repairs can wait until next time is really helpful when you’re on a budget.We’ve recently moved over an hour away from this shop but continue to make the drive back because of the awesome service they provide.read more
Theodore McCann
Theodore McCann
19:21 21 Jan 22
Very professional and reliable. I’ve been going here for over 5 years and have always had a great experience. There... have been times when I’ve dropped off my vehicle with no appointment and needed service done in a short amount of time and they’ve always worked with me to make it happen or been upfront on a realistic timeframe if they’ve had a full shop (which I appreciate). Work quality is excellent and customer service from Vanessa in the front office is always a pleasure. Highly recommend this place!read more
Lacey Nichole
Lacey Nichole
19:27 29 Mar 21
I went to Potomac Creek Automotive for the first time, and was very impressed. They have as system that lets you see... whats physically wrong with your car, with pictures and everything. Most automotive shops leave you wondering whether or not you really need a specific something done and often wonder if its for their benefit or yours.. I would highly recommend this shop.read more
Amber Davis
Amber Davis
02:23 31 Dec 20
If you’re in this area and need anything with your vehicle I HIGHLY recommend bringing your vehicle here. My husbands... truck has had all the issues it’s been taken in 3 times in the last 2 weeks and they have been nothing short of phenomenal. We are getting ready to get all new tires put on and we will be using them again for that without a doubt. Everyone is so friendly and very accommodating! Can’t say enough good things!read more
Caitlin D
Caitlin D
19:24 17 Dec 20
Just the right place to take your vehicle, we have been coming here for a couple of years and had everything done from... a state inspection to a complete engine replacement. So great full for the honest work, we moved thirty minutes away and still will only bring our vehicles here. Thank you!!read more
Theresa Blanchfield
Theresa Blanchfield
17:30 05 Nov 20
They are always professional and repairs are reasonably priced ! Won't take my car anywhere else. Love the new repair... photos via tablet. Never any question about repairs.read more
TimTom
TimTom
21:55 13 Oct 20
Potomac Creek Automotive of Stafford, VA is my new business of choice for servicing my vehicles! They proved expedient... with my previous visits to simply satisfy Virginia State Inspections, but this latest visit more fully demonstrated their professional caliber. My well-maintained 2005 Toyota yet again passed; however, following a thorough, pictorial inspection, they visually showed me additional areas of potential concern should I choose to address them now or later. I’ve serviced a lot of vehicles during my life, sometimes myself, but until now I’ve never experienced a mechanic shop volunteering to show me real evidence of automotive concerns—and without any pressure to fix them then and now!! Might I also mention the complimentary coffee, hot cocoa, and soda in their comfortable waiting room?! If you're a military veteran, ask them about their discount.read more
Carlos Gualotuna
Carlos Gualotuna
18:45 01 Oct 20
Not only have they provided a fair price but almost as a veteran supports military discount. They are honest with all... recommended repairs that need to be done as well provide what future repairs you will need. Only place I go and recommend to others even my parents who come by to visit us.read more
MariaIsabel Conniff
MariaIsabel Conniff
12:53 10 Sep 20
Fantastic experience
Tracy Chase
Tracy Chase
21:00 27 Aug 20
Inspection for 2 cars and we taking our van back for an A/C repair. They are friendly and professional. They have a... new service were as they take pictures of your car and issues and send to you to review. I'm excited about the new service and know it will work great. I like businesses that discuss what the have to offer and how they can help up front.read more
Shawn Shurina
Shawn Shurina
22:02 03 Aug 20
A+ service. They wont rip you off. Very fair and knowledgeable. Better than the local dealership.
Treane Patrick
Treane Patrick
23:21 01 Jul 20
So I must say I am very impressed. As a very young woman, I have been taken advantage by too many mechanics. When I saw... I was having car troubles, I was dreading having to find a mechanic and a trustworthy one at that. First, it was a huge relief dealing with another woman in the industry. Also, Vanessa was very professional and patient with me, as I had my busy toddler running around and also a schedule conflict picking up my car. She was very informative and communicated everything to me thoroughly beginning to end. I was referred here by another mom in the area and I see why. I highly recommend this place and I will be coming back for all of my mechanical needs.read more
eilish oneill
eilish oneill
19:59 20 Mar 20
What else can I say but great shop. Vanessa is always a dream to work with. She is always extremely polite and... professional. If you are confused about a repair she will gladly explain why your vehicle needs the repair, the options you have, and what they suggest. She is extremely knowledgeable. As a woman, I appreciate working with another in the industry, especially with one so smart as herself. If you want good, clean work done on your vehicle then go see Vanessa at Potomac Creek.read more
Graham Gold
Graham Gold
16:50 17 Aug 18
Truly professional, quick, and very friendly.
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